Returning policy
Title: Return Policy
Content: <h2>Return & Refund Policy</h2><p>At chizzymoreservice.com, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.</p><h3>Return Window</h3><p>You have <strong>14 days</strong> from the date of delivery to initiate a return for most items. Please note the following:</p><ul><li><strong>Fashion items</strong> (clothing, bags, shoes, accessories): 14 days, must be unworn, unwashed, with original tags attached</li><li><strong>Electronics & smart home devices</strong> (cameras, locks, phones, accessories): 14 days, must be unopened and unused in original packaging</li><li><strong>Home appliances</strong> (washing machines, dryers, fans): 14 days, must be unused in original packaging</li></ul><h3>Return Conditions</h3><p>To be eligible for a return, items must:</p><ul><li>Be in their original condition and packaging</li><li>Include all accessories, manuals, and documentation</li><li>Not show signs of use, wear, or damage</li><li>Have original tags attached (for fashion items)</li></ul><h3>Non-Returnable Items</h3><p>The following items cannot be returned:</p><ul><li>Items marked as final sale</li><li>Opened electronics or devices (unless defective)</li><li>Items without original packaging</li><li>Personalized or custom-made items</li></ul><h3>How to Initiate a Return</h3><p>To start a return, please contact us with:</p><ul><li>Your order number</li><li>The item(s) you wish to return</li><li>Reason for return</li><li>Photos of the item (if defective or damaged)</li></ul><h3>Return Shipping</h3><p>Customers are responsible for return shipping costs unless the item is defective or we made an error with your order. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.</p><h3>Refunds</h3><p>Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:</p><ul><li>Refunds will be processed within 5-7 business days</li><li>Refunds will be issued to your original payment method</li><li>Original shipping costs are non-refundable (unless the item is defective)</li></ul><h3>Defective or Damaged Items</h3><p>If you receive a defective or damaged item, please contact us immediately with photos. We will arrange for a replacement or full refund, including return shipping costs.</p><h3>Exchanges</h3><p>We currently do not offer direct exchanges. If you need a different size, color, or item, please return the original item for a refund and place a new order.</p><h3>Contact Us</h3><p>If you have any questions about our return policy, please contact us through our store's contact page.</p><p><em>Last updated: November 2025</em></p>
SEO Title: Return Policy - chizzymoreservice.com
SEO description: Read our return and refund policy for fashion items, electronics, and smart home devices. 14-day return window with clear terms and conditions.
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